Your customers are going to your social media page with their compliments (and complaints). Nearly 30% of consumers whose messages to brands go ignored are more likely to switch to a competitor.
It can cost up to 25 times more to gain a new customer than to retain an existing one. Don’t let your customer go unanswered!
Social Media Management offerings:
- Posting on social network determined by needs (Facebook/Instagram)
- Curated stories
- Custom graphics
- Monthly analytics
- Monthly strategy session based on data
- Engagement responses
- Response to customer complaints and compliments
- Event coverage
- Photography session showcasing your specials.
- Community photos